Craig was very knowledgeable and professional. The facility was very clean even in the bay area where they work on the card. They changed the oil and replaced some light bulbs in my daughter's mini and mine and even pointed out areas that needed some attention. I am very pleased with the services we received. While I was there a guy had come in with an Audi and they gave him a rental while they did diagnostics on his car but suggested to him to take his car to the dealer. They didn't charge him for the rental not the dagnostic because they weren't able to do what needed to be done. The guy was like are you sure and Craig was like yes no charge. This is way more convenient and less expensive than going to mini and getting my mini serviced. I'm super happy with the serice and the convenience of not having to go to Austin. If you have a mini I highly recommend this place for getting your mini serviced. No price gouging here! Thanks guys keep up the good work.